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Cancelling an order on the Government e-Marketplace (GeM) is sometimes necessary for both buyers and sellers. This guide explains how to cancel a GeM order, what rules apply, and how to avoid penalties.
Note: For service orders, buyers can force-cancel if sellers delay or reject unfairly.
No. Orders cannot be canceled after dispatch or service start. Check the status first.
Refunds (if applicable) follow GeM's official refund policy.
If no response is received within 5 days, force cancellation may be allowed.
Overall: Understanding the GeM order cancellation process ensures smooth procurement and helps avoid penalties or disruptions.