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Apply For Gem Cancellation

Application Form For GeM Cancellation

Guidelines to Fill Gem Cancellation form

ЁЯЫС GeM Order Cancellation Guide

Cancelling an order on the Government e-Marketplace (GeM) is sometimes necessary for both buyers and sellers. This guide explains how to cancel a GeM order, what rules apply, and how to avoid penalties.

ЁЯФД How to Cancel a GeM Order

For Buyers:

  • ЁЯУг Log in to your GeM portal.
  • ЁЯУг Go to Dashboard > Orders.
  • ЁЯУг Click the order number to open details.
  • ЁЯУг Select Request for Order Cancellation.
  • ЁЯУг Provide a valid reason and submit via OTP verification.

Note: For service orders, buyers can force-cancel if sellers delay or reject unfairly.

For Sellers:

  • ЁЯУг Log in to GeM.
  • ЁЯУг Navigate to Dashboard > Orders.
  • ЁЯУг Select the order and choose to cancel.
  • ЁЯУг Enter your cancellation reason and confirm with OTP.

ЁЯУЛ GeM Cancellation Policy Highlights

  • ЁЯУг Orders can only be canceled before dispatch or service initiation.
  • ЁЯУг Use the cancellation feature responsibly; repeated misuse may attract penalties.
  • ЁЯУг Ensure timely communication and documentation for smooth cancellation.

тЭУ Frequently Asked Questions (FAQs)

Q1: Can I cancel a GeM order after dispatch?

No. Orders cannot be canceled after dispatch or service start. Check the status first.

Q2: Will I get a refund?

Refunds (if applicable) follow GeM's official refund policy.

Q3: What if the seller/buyer doesn't respond?

If no response is received within 5 days, force cancellation may be allowed.

Tip: Always act quickly and document your cancellation clearly to avoid delays or disputes.

Overall: Understanding the GeM order cancellation process ensures smooth procurement and helps avoid penalties or disruptions.

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Last Updated: 27/05/2025 ┬й Gem Online Portal. All Rights Reserved